Job Opportunities

Director of Primary Care – Fowler Kennedy

Director of Primary Care – Job Description

Title: Director of Primary Care
Location: Fowler Kennedy Sport Medicine Clinic, Western University, London, Ontario.
Reports To: Medical Director and Executive Director
Start Date: June 15th, 2021


The Director of Primary Care is responsible for the administrative oversight of all aspects of Primary Care for all clinic sites. There is an expectation to provide clinical care, be actively involved in education and participate in research. The successful candidate will have a license to practice medicine in Ontario, have a CAC in SEM and hold the Diploma in SEM from CASEM. Additionally, he/she will have demonstrated experience in leadership and management, show evidence of excellence in clinical care and have a strong background in education. The candidate will be eligible to apply for an academic position as Assistant Professor in the Department of Family Medicine at Schulich School of Medicine and Dentistry.

Core Competencies

  • Problem Solving
  • Accountability and Dependability
  • Decision Making and Judgement
  • Ethics and Integrity
  • Communication
  • Team Work

Job Duties

  • Coordinate the service delivery activities of the primary care staff team, ensuring an integrated, collaborative client-centred approach
  • Collaborate with Administration Management to facilitate optimal communication between primary care and administrative staff and to ensure an effective, coordinated work flow
  • Develop an annual work plan for the primary care program in collaboration with the Executive Director
  • Oversee the appointment scheduling process ensuring the effective use of staff and facility resources
  • Coordinate the planning process for new primary care programs and service initiatives in collaboration with the staff team, Coordinator, Primary Care Administration, Directors, and other teams as appropriate
  • Lead the development of documentation and guidelines related to service delivery and professional practice in collaboration with relevant staff
  • Coordinate regular staff meetings in collaboration with staff including agenda preparation
  • Recommend capital and other equipment purchases as required
  • Provide leadership in the development and implementation of quality improvement initiatives related to primary care programs and services
  • Participate in the recruitment and hiring of primary care staff
  • Support, coach and supervise assigned staff, including the development and monitoring of personal goals and individual work plans
  • Assist staff in identifying areas for growth and professional development
  • Complete performance appraisals for all direct reports
  • Provide support and guidance to staff in the areas of effective communication and conflict resolution
  • Develop and review staff schedules to ensure maximization of service delivery
  • Approve requests for leave and professional development funding
  • Participate in policy development and review activities
  • Participate in centre-wide risk management initiatives
  • Participate in accreditation processes and provide leadership in areas related to the primary care program
  • Approve individual student placements, liaise with educational institutions and provide support and guidance to staff preceptors as required
  • Participate in team and staff meetings and committee work as appropriate to support both service delivery and organizational goals
  • Collect, analyze and report on date and relevant information and participate in research as determined
  • Contribute to the centre-wide practices of hiring, orienting and training of staff
  • Develop and maintain effective relationships with external partners as necessary to support and enhance the performance of relevant job responsibilities


Application due date is May 7th, 2021. Interested candidates are instructed to send an updated CV and letter of intent to the Executive Director, Dr. Bob Litchfield ( Interviews will be held between May 17th and 28th, 2021.
Please contact Dr. Litchfield with any questions regarding the application or position.